Fees & Payment
We offer a free 30 minute consultation in person (or by phone if you prefer) to discuss treatment and answer any questions you may have. This is also an opportunity for you to get to know your therapist and see if it a good fit for your needs.
Session fees vary for each therapist, with fees expected to be paid at the time of service unless other arrangements have been made. You can find each therapist's fees by clicking on the "Staff" tab, and then clicking on the "Learn more about" link under each therapist. We take a variety of forms of payment, including cash, check, VISA, MasterCard, American Express, and Discover. We also accept HSA/FSA cards.
Session fees vary for each therapist, with fees expected to be paid at the time of service unless other arrangements have been made. You can find each therapist's fees by clicking on the "Staff" tab, and then clicking on the "Learn more about" link under each therapist. We take a variety of forms of payment, including cash, check, VISA, MasterCard, American Express, and Discover. We also accept HSA/FSA cards.
Using Insurance?
Some of our providers currently serve clients with the following insurances:
We are in the process of getting on other insurance panels at this time, including:
Stay tuned for updates as we get on board! Please note that not all of our providers are eligible to be on insurance panels. If you plan on working with someone, please let us know you plan on using your insurance once we are able to do so.
- Blue Cross Blue Shield of Texas
- Medicare
- Alliance Work Partners EAP Program
We are in the process of getting on other insurance panels at this time, including:
- Ambetter/Cenpatico
- Tricare
Stay tuned for updates as we get on board! Please note that not all of our providers are eligible to be on insurance panels. If you plan on working with someone, please let us know you plan on using your insurance once we are able to do so.
What if you don't take my insurance?
While some of our providers may be listed on your insurance panel, not all of our providers accept insurance for payment. Why? However, for individuals with mental health treatment benefits, you may be eligible to claim out-of-network benefits.
Please note, provisionally licensed providers (currently: Emily Forsythe and Lori Sheffield) may not be eligible for reimbursement, but offer services at a discounted rate.
You will pay for service up front at the time of service, and you will be given a special receipt (called a "Superbill") to give to your insurance company for them to reimburse you. We cannot make any guarantees about how much you will be reimbursed for by your insurance company.
The first thing to do is to call your insurance company (usually listed on your ID card) and ask questions about your benefits. Be prepared to ask them the following questions:
Please note, provisionally licensed providers (currently: Emily Forsythe and Lori Sheffield) may not be eligible for reimbursement, but offer services at a discounted rate.
You will pay for service up front at the time of service, and you will be given a special receipt (called a "Superbill") to give to your insurance company for them to reimburse you. We cannot make any guarantees about how much you will be reimbursed for by your insurance company.
The first thing to do is to call your insurance company (usually listed on your ID card) and ask questions about your benefits. Be prepared to ask them the following questions:
- Do I have out-of-network mental health benefits?
- Are services rendered by a licensed mental health professional covered?
- Is any pre-approval required before obtaining out-of-network mental health services in order to be reimbursed?
- If I have out-of-network benefits, will I be reimbursed the full amount I paid or a portion?
- Do I have a deductible and if so, what is it?
- What documentation needs to be submitted for reimbursement?
Filing with your Insurance CompanyThis link provides generic instructions on how to submit to your insurance company.
Here are links to medical claim forms for popular insurance companies. PLEASE check with your insurance provider prior to sending your form that it is correct. They will also be able to give you the correct address to submit the form. |
Filing using "Better" AppA new smartphone app has come out recently to help individuals file with their insurance. All you have to do is open the app, create an account, take a picture of your insurance card, and take a picture of your out-of-pocket receipts. The team at Better does the rest!
Currently, the app is in beta testing, so there is NO COST to you to use this app to submit to your insurance. Once the app leaves beta testing they are planning on charging 10% of the amount you receive for reimbursement. For more information, visit their website: https://getbetter.co/ You can use this app to help you file with your insurance for any medical expenses you pay out-of-pocket! |
Cancellations & Rescheduling
If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance to your scheduled appointment. The full session fee is charged for missed appointments or appointment cancelled less than 24 hours prior. Please contact us or use our client portal to cancel or reschedule your appointment. You can also choose to receive text or email reminders 1 day prior to your appointment in case you need to cancel.
